Navigating the Covid Crisis with Digital Behavior

The COVID pandemic is devastating and unpredictable. It has caused a huge shift in behavior toward digital channels, making it critical for leaders to pay attention to digital data to have the greatest impact. Digital behavior allows insight into:

  • How COVID-related browsing activity is geographically distributed, which will help you see how broadly your message is reaching constituents in different areas
  • How engaged people are on a site, and whether they are finding what they seek
  • Which website resources are being consumed most frequently, and how long people are spending with them
  • How your constituents are finding your digital properties and where they are coming from
  • Which are the last pages people view before they leave the site, and where they go when they leave

Download this solution sheet and learn how you can harness digital behavior to more effectively tackle the COVID crisis.


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As the leader in AI Assisted Customer Analytics, Syntasa is helping enterprises generate real-time, actionable customer insight to enhance the customer experience and drive conversions. Syntasa's software can be installed on-premise, allowing the enterprise to integrate individual-level clickstream data with sensitive enterprise data. By leveraging open-source technologies, Syntasa seamlessly fits in the new enterprise big data analytics ecosystem and provides easy-to-use behavioral analytics applications which significantly reduce time-to-value. The company is headquartered in the Washington, DC metropolitan area with an office in London.